jlibdt Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") applies to the website https://jlibdt.cam operated by the jlibdt platform ("we", "our", "jlibdt") and all related services. By using this platform, you ("user", "you") will be considered to have agreed to the terms described in this Policy.

jlibdt is a safe and reliable online gaming platform for players in Bangladesh. We place the highest importance on the privacy of your personal information and take industry-standard technical and organizational measures to protect your data.

In this policy we have explained in detail the following: what types of information we collect, how that information is used, when information may be shared with third parties, what rights you have over your information, and how you can contact us.

2. What Information We Collect

When you register, log in, or use our services on the jlibdt platform, we may collect the following types of information. In each case, the purpose of collection is lawful and necessary for providing the service.

2.1 Information You Provide Directly

When you create an account on jlibdt or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — only users aged 21 and above may register)
• Valid email address
• Preferred username and password
• National ID card or passport number (for identity verification)
• Residential address
• Payment-related information such as bKash, Nagad, Rocket, or Upay numbers and bank account details

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device identification information
• Browser type, version, and operating system information
• Date, time, and duration of access to the platform (BST, UTC+6)
• Pages visited, links clicked, and content searched
• Information obtained from cookies and similar tracking technologies
• Gaming activity, betting history, and transaction records

2.3 Information Received from Third Parties

In some cases we may receive information about you from trusted third-party service providers, such as identity verification services, payment processors, or fraud prevention services. Such information is always processed on a legal basis and in accordance with your consent.

3. Purpose of Using Your Information

jlibdt uses the information it collects only for lawful and transparent purposes. The main purposes for which we use your information are described in detail below:

3.1 Providing and Operating the Service

• Creating, verifying, and managing your account
• Providing gaming services, bonus offers, and promotional benefits
• Processing deposits, withdrawals, and other financial transactions
• Facilitating payments through bKash, Nagad, Rocket, and Upay
• Storing your transaction history and account details

3.2 Customer Support

• Providing prompt resolution of your requests and complaints
• Ensuring support in Bengali through 24/7 live chat
• Maintaining communication with you via email
• Analyzing your previous contact history to provide better support

3.3 Security and Fraud Prevention

• Detecting and preventing unauthorized access and cyberattacks
• Complying with anti-money laundering (AML) regulations and monitoring suspicious activity
• Detecting multiple accounts or fraudulent behavior
• Age verification — allowing only users aged 21 and above to register

3.4 Platform Improvement

• Analyzing user experience and improving service quality
• Developing new games, features, and promotional offers
• Identifying and resolving technical issues on the platform

4. Cookies and Tracking Technologies

The jlibdt website uses cookies and similar tracking technologies to improve your experience and ensure the proper functioning of the platform.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. Without them, important features such as login, payments, and account management will not work properly. There is no option to disable these cookies.

4.2 Functional Cookies

These cookies remember your preferences such as language selection, login status, and personalized settings. They make each of your visits more convenient.

4.3 Analytics Cookies

We use analytics cookies to analyze platform usage and improve service quality. Information obtained from these cookies is processed in aggregated and anonymized form.

You can control or disable most cookies by changing your browser settings. However, please note that disabling essential cookies may cause some features of the platform to not work properly.

5. Sharing Information with Third Parties

jlibdt never sells, rents, or transfers your personal information to third parties for commercial purposes. However, in certain specific circumstances we may share information on a limited basis:

5.1 Service Provider Partners

We share necessary information with our trusted service providers. These partners include payment processors, identity verification services, and technical infrastructure providers. Each partner is legally bound to comply with our privacy standards.

5.2 Legal Obligations

In response to a court order, legal process, or lawful request from a government authority, we may disclose necessary information in compliance with applicable law.

5.3 Anti-Money Laundering

To comply with international anti-money laundering (AML) regulations and Know Your Customer (KYC) guidelines, required reports may be submitted to the relevant regulatory authority.

5.4 Business Transfers

In the event of a future merger, acquisition, or asset transfer, user information may be transferred. In such circumstances we will notify users in advance and inform them about the new policy.

6. Data Protection Measures

jlibdt takes industry-standard technical and organizational measures to protect your personal information. Our security framework is continuously updated and monitored.

• SSL/TLS Encryption: All data transfers between your browser and our servers are completed through encrypted connections.
• Database Encryption: Stored sensitive data — particularly passwords and payment information — is kept in encrypted form.
• Access Controls: Only authorized staff can access user information on a need-to-know basis.
• Regular Security Audits: Our systems undergo regular security testing so that any vulnerabilities can be identified and corrected.
• Two-Factor Authentication: An additional layer of security is provided to protect your account.
• Fraud Monitoring: Advanced monitoring systems are used to automatically detect suspicious activity.

Although we take the highest security measures, no digital system is 100% secure. If any security breach occurs, we will notify you promptly and take the necessary steps.

7. Data Retention Period

jlibdt retains your information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used:

• Account Information: For as long as your account remains active and for as long as necessary after account closure to meet legal obligations.
• Financial Transaction Records: For the period required by applicable anti-money laundering and tax-related legal requirements.
• Customer Support Communications: After issue resolution and for a reasonable period for future reference.
• Technical Log Data: For a limited period for security and system management purposes.

After the above periods have passed, we securely delete or anonymize your personal information so that you cannot be identified in any way.

8. Your Rights

You have important rights over your personal information. jlibdt respects these rights and helps you exercise them appropriately:

8.1 Right to Access Information

You have the right to know what information we hold about you. You can contact us at any time to request a copy of the information we have collected about you.

8.2 Right to Correct Information

If you believe the information we hold about you is incorrect or incomplete, you can request that it be corrected or updated.

8.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained to meet legal obligations or protect legitimate interests.

8.4 Right to Object to Processing

You have the right to object to the use of your information for specific purposes such as marketing communications or profiling. You can request to be removed from marketing communications at any time.

8.5 Right to Data Portability

You have the right to receive the information you have provided in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, email us at [email protected] or contact us through 24/7 live chat. We will respond to your request as soon as possible.

9. Protection of Minors

jlibdt is a gaming platform for adults. Only those aged 21 or above may register and participate on this platform.

We do not knowingly collect or process information from minors. There are strict age verification measures in the registration process. If we learn that we hold information about a minor, we will immediately close that account and delete the relevant information.

If you believe a minor is using our platform, please let us know at [email protected].

10. Changes to This Policy

jlibdt reserves the right to update or revise this privacy policy at any time. For significant changes, we will publish a notice on the website and notify registered users by email.

For each revision, the "Last Updated" date at the top of the page will be changed. Continued use of the platform after a policy change will be considered as your agreement to the revised policy.

The latest version of this policy will always be available at https://jlibdt.cam/privacy-policy.

11. Contact Us

If you have any questions, concerns, or requests about this privacy policy, do not hesitate to contact us. Our privacy team is always ready to help with any matter.

Visit our FAQ page for more information or learn about responsible gaming.